Legal Information

Terms and Conditions

These terms and conditions outline the legal framework governing your interaction with the Mehnoor online store, including all purchases, user accounts, and website usage. By accessing or using our services, you acknowledge and agree to be bound by these provisions, which detail your rights and responsibilities.

General Provisions

These terms and conditions govern your use of the Mehnoor website and the purchase of products from our online store. By accessing or using our services, you agree to be bound by these provisions, which detail your rights and responsibilities concerning transactions, user accounts, and website conduct. This includes guidelines for order placement, payment, and managing your personal account information.

All intellectual property, including product designs, photography, and trademarks displayed on this site, belongs exclusively to Mehnoor. Unauthorized use, reproduction, or distribution is strictly prohibited. Our liability for products sold is limited to the purchase price, and we are not responsible for any indirect, incidental, or consequential damages. These terms constitute the entire agreement between you and Mehnoor.

Returns and refunds

Request a return through our website within 2 days of receiving your order. Items must be unworn and unwashed, with original tags attached. Mehnoor pays return shipping. For eligible returns, refunds are issued within 2 days of receiving the returned product. We currently offer refunds only, with no exchanges. See our Returns & Refunds policy and submit a return request.

For delivery information, see our Shipping Policy. For order or policy questions, contact Mehnoor.